37 Research

Learning Objectives

Type your learning objectives here.

  • Identify reasons to perform research.
  • Differentiate between different types of research.
  • Plan research process.
  • Identify sources to assist with speech development.

A pile of books about research
Catherine Cronin – today’s reading #bigpicture – CC BY-SA 2.0.

Why Research?

When we research, we perform a scholarly investigation into a topic in order to discover, revise, or report facts, theories, and applications. If you are already an expert on your topic, why should you take the time to gather more information? Personal expertise is a great source of anecdotes, illustrations, and insights about important issues and questions related to your topic. But, it is just that – personal expertise. One person’s opinion holds less weight than an opinion that is shared by other experts, supported by evidence, or validated by testimonials. You are the author of your speech – you still need research to develop your ideas in a way that will reach all audience members. The process of gathering information provides opportunities to step beyond the limitations of your own experience and enrich your own understanding of your topic.

Gain Credibility

If you want the audience to trust your claims, back them up. Don’t expect the audience to take your word for it, no questions asked. Find evidence, illustrations, anecdotes, testimonials, or expert opinions that support your claims. Compare these two statements—the first is a personal opinion, and the second is an argument supported with evidence. Which statement sounds more credible?

  1. I believe that building a parking garage near the town square would bring more traffic to local businesses and boost the local economy. Everyone knows it’s impossible to find parking on weekends here, and that keeps a lot of people at home on weekends.
  2. Small businesses in our sister city, Springfield, reported losses comparable to ours after the financial crisis. However, everything changed for them last year: businesses reported that sales were up, and a few new businesses opened in the center of town, creating new jobs. Why didn’t we get the same result? The mayor of Springfield credits the change to a new parking garage near the city center, which eased the parking shortage and brought more people into town on weekends. What can we learn from this story? There are people out there who want to patronize local businesses but are being driven away by the lack of parking. The plan for a new parking garage in our town square could bring us the same success we saw in Springfield.

The first statement relies on a “common sense” idea about parking convenience, which the audience may or may not agree with. By providing an example of a similar situation, the second statement lends credibility to the claim that a new parking garage would help the local economy.

Make It Current

If you want to assure your audience that you are well-informed about your topic, provide current information about it. Instead of relying on generalizations, gather up-to-date information about the particulars of your topic. See which of these two statements is more insightful:

  1. Teenagers spend too much time with their electronic gadgets. This obsession takes them away from the real world and leaves them unprepared for adult life.
  2. According to a recent study from the Kaiser Family Foundation, teenagers spend over seven and a half hours a day using electronic devices—mainly smartphones, computers, and TVs. This preoccupation leaves little time to give undivided attention to homework, family time, and extracurricular activities, all of which are essential steps toward adult life.

The first statement relies on unfounded opinions, leaving gaping holes in its argument. Perhaps teenagers do spend too much time with their devices, but how much time do they spend and why is it a problem? It sounds like a curmudgeonly rant about “kids these days.” The second statement backs its claim up with evidence from a recent study and lists specific problems. Recent information makes it possible to define the problem clearly.

Keep It Relevant

Different audiences have different needs. When you conduct an audience analysis, you will gain valuable demographic information—and you should use that information to guide the search for supporting evidence and illustrations. What would resonate with that particular group of people? Let’s say you are counseling an audience of nursing students in Florida about their job prospects. If you have general knowledge about nursing jobs, you have a good starting point. If you seek out information about the current market for nursing jobs in Florida, you will have information that is even more valuable to your audience. Make sure your speech is relevant to your audience: take the time to build on your area of expertise by gathering specialized information to fit the occasion. Remember: relevant information means more audience interest in your speech.

Primary and Secondary Research

Primary research entails directly gathering data. Common primary research methods are distributing a survey or conducting interviews. Secondary research entails using existing materials to gather data. Typical sources for secondary research are the internet, archives, libraries, educational institutions, and organizational websites or reports. While both forms of research have advantages and disadvantages, they both provide valuable information for speech development. As a speaker, you will need to determine which research is best for your research needs. The next section discusses how to use a research strategy to determine these needs.

Developing a Research Strategy

If you think that jumping on the internet the night before your speech to google your topic is a good research strategy, read this section carefully. A research strategy as your personal map that will set you up for success. The end destination is the actual speech, and along the way, there are various steps you need to complete to reach your destination: the speech. From the day you receive your speech assignment, the more clearly you map out the steps you need to take leading up to the date when you will give the speech, the easier your speech development process will be. In the rest of this section, we are going to discuss time management, determining your research needs, finding your sources, and evaluating your sources.

Allotting Time

First and foremost, when starting a new project, no matter how big or small, it is important to seriously consider how much time that project is going to take. Often in a public speaking class, the time you have is fairly concrete. You may have two or three weeks between speeches in a semester course or one to two weeks in a quarter course. In either case, from the moment your instructor gives you the assigned speech, the proverbial clock is ticking. With each passing day, you are losing precious time in your speech preparation process. Now, we realize that as a college student you probably have many things vying for your time in life: school, family, jobs, friends, or dating partners. For this reason, you need to really think through how much time it’s going to take you to complete your preparation in terms of both research and speech preparation.

Research Time

The first step that takes a good chunk of your time is researching your speech. Whether you are conducting primary research or relying on secondary research sources, you’re going to be spending a significant amount of time researching.

As Howard and Taggart point out in their book Research Matters, research is not just a one-and-done task (Howard & Taggart, 2010). As you develop your speech, you may realize that you want to address a question or issue that didn’t occur to you during your first round of research, or that you’re missing a key piece of information to support one of your points. For these reasons, it’s always wise to allow extra time for targeted research later in your schedule.

You also need to take into account the possibility of meeting with a research librarian. Although research librarians have many useful tips and tricks, they have schedules just like anyone else. If you know you are going to need to speak with a librarian, try to set up an appointment ahead of time for the date when you think you’ll have your questions organized, and be ready to meet.

A good rule of thumb is to devote one-third of your speech preparation time to research. If you have three weeks before your speech date, your research should be done by the end of the first week. If you are not careful, you could easily end up spending all your time on research and waiting until the last minute to actually prepare your speech, which is highly inadvisable.

Speech Preparation Time

The second task in speech preparation is to sit down and actually develop your speech. During this time period, you will use the information you collected during your research to fully flesh out your ideas into a complete speech. You may be making arguments using the research or creating visual aids. Whatever you need to complete during this time period, you need to give yourself ample time to actually prepare your speech. One common rule of thumb is one day of speech preparation per one minute of actual speaking time.

By allowing yourself enough time to prepare your speech, you’re allowing yourself enough time to work through the speechmaking process effectively. You are also allowing enough time to perform additional research as needed.

Determine Your Needs

When starting your research, you want to start by asking yourself what you think you need. Obviously, you’ll need to have a good idea about what your topic is before just randomly looking at information in a library or online. Your instructor may provide some very specific guidelines for the type of information they want to see in your speech, so that’s a good place to start determining your basic needs.

Once you have a general idea of your basic needs, you can start to ask yourself a series of simple questions:

  1. What do I, personally, know about my topic?
  2. What gaps are there in my knowledge of my topic?
  3. Do I need to conduct primary research for my speech? (If so, why? What information will I gain by conducting surveys or interviews that I cannot get from secondary research?)
  4. What type of secondary research do I need?
    1. Do I need research related to facts?
    2. Do I need research related to theories?
    3. Do I need research related to applications?
  5. What information do I need to connect with audience members?
  6. What information will make my speech more interesting to the audience?

The clearer you are about the type of research you need at the onset of the research process, the easier it will be to locate specific information.

Resources

Once you have a general idea about the basic needs you have for your research, it’s time to start tracking down your secondary sources. Thankfully, we live in a world that is swimming with information. Information is quite literally at our fingertips. In this section, we’re going to discuss how to find information in both non-academic and academic sources.

Nonacademic Information Sources

Nonacademic information sources are sometimes also called popular press information sources; their primary purpose is to be read by the general public. Most nonacademic information sources are written at a sixth- to eighth-grade reading level, so they are very accessible. Although the information often contained in these sources is often quite limited, the advantage of using nonacademic sources is that they appeal to a broad, general audience.

Books

If you are looking for general information about your topic, encyclopedias and other reference books are a great place to start. If you want something more specific, search for informative books about your topic and anthologies that include essays or articles about relevant issues.

General-Interest Periodicals

The second category of information you may seek out includes magazines and newsletters published on a fairly systematic basis. Some popular magazines in this category include The New YorkerPeopleReader’s DigestParadeSmithsonian, and The Saturday Evening Post. These magazines are considered “general interest” because most people in the United States could pick up a copy of these magazines and find them interesting and topical.

Special-Interest Periodicals

This type of resource consists of magazines and newsletters that are published for a narrower audience. Some more widely known special-interest periodicals are Sports IllustratedBloomberg’s Business WeekGentleman’s QuarterlyVoguePopular Science, and House and Garden. But for every major magazine, there are a great many other lesser-known magazines like American Coin Op MagazineVarmint HunterShark Diver MagazinePet Product News InternationalWater Garden News, to name just a few.

Newspapers and Blogs

Another major source of nonacademic information is newspapers and blogs. Thankfully, we live in a society that has a free press. A few blogs (e.g., The Huffington PostTalkingpoints MemoNews MaxThe Daily BeastSalon) function similarly to traditional newspapers. Furthermore, in the past few years, we’ve lost many traditional newspapers around the United States; cities that used to have four or five daily papers may now only have one or two.

In addition to traditional newspapers, blogs are becoming a mainstay of information in today’s society. In fact, since the dawn of the twenty-first century, many major news stories have been broken by professional bloggers rather than traditional newspaper reporters (Ochman, 2007). Although anyone can create a blog, there are many reputable blog sites that are run by professional journalists. As such, blogs can be a great source of information. However, as with all information on the Internet, you often have to wade through a lot of junk to find useful, accurate information.

Encyclopedias

Another type of source that you may encounter is the encyclopedia. Encyclopedias are information sources that provide short, very general information about a topic. Encyclopedias are available in both print and electronic formats, and their content can range from eclectic and general (e.g., Encyclopædia Britannica) to very specific (e.g., Encyclopedia of 20th Century Architecture, or Encyclopedia of Afterlife Beliefs and Phenomena). It is important to keep in mind that encyclopedias are designed to give only brief, fairly superficial summaries of a topic area. Thus they may be useful for finding out what something is if it is referenced in another source, but they are generally not a useful source for your actual speech. In fact, many instructors do not allow students to use encyclopedias as sources for their speeches for this very reason.

One of the most popular online encyclopedic sources is Wikipedia. Like other encyclopedias, it can be useful for finding out basic information (e.g., what baseball teams did Catfish Hunter play for?) but will not give you the depth of information you need for a speech. Also keep in mind that Wikipedia, unlike the general and specialized encyclopedias available through your library, can be edited by anyone and therefore often contains content errors and biased information. If you are a fan of The Colbert Report, you probably know that host Stephen Colbert has, on several occasions, asked viewers to change Wikipedia content to reflect his views of the world. This is just one example of why one should never use Wikipedia as a source. It may be a good place to begin your search but you will need to find a more credible source to verify the information.

Websites

Websites are the last major source of non-academic information. In the twenty-first century, we live in a world where there is a considerable amount of information readily available at our fingertips. Unfortunately, you can spend hours and hours searching for information and never quite find what you’re looking for if you don’t devise an Internet search strategy. First, you need to select a good search engine to help you find appropriate information. Below is a list of search engines that may be helpful while navigating the vast amount of information on the internet.

http://www.google.com General search engines
http://www.yahoo.com
http://www.bing.com
http://www.ask.com
http://www.about.com
http://www.usa.gov Searches US government websites
http://www.hon.ch/MedHunt Searches only trustworthy medical websites
http://medlineplus.gov Largest search engine for medical related research
http://www.bizrate.com Comparison shopping search engine
http://prb.org Provides statistics about the US population
http://artcyclopedia.com Searches for art-related information
http://www.monster.com Searches for job postings across job search websites

Academic Information Sources

The main difference between academic or scholarly information and the information you get from the popular press is information regulation. In the non-academic world, the primary gatekeeper of information is the editor, who may or may not be a content expert. In academia, scholars established a way to perform a series of checks to ensure that the information is accurate and follows agreed-upon academic standards. For example, this book, or portions of this book, were read by dozens of academics who provided feedback. Having this extra step in the writing process is time-consuming, but it provides an extra level of confidence in the relevance and accuracy of the information.

Scholarly Books

College and university libraries are filled with books written by academics. According to the Text and Academic Authors Association (http://www.taaonline.net), there are two types of scholarly books: textbooks and academic books. Textbooks are books that are written about a segment of content within a field of academic study and are written for undergraduate or graduate student audiences. These books tend to be very specifically focused. Take this book, for instance. We are not trying to introduce you to the entire world of human communication, just one small aspect of it: public speaking. Textbooks tend to be written at a fairly easy reading level and are designed to transfer information in a manner that mirrors classroom teaching to some extent. Also, textbooks are secondary sources of information. They are designed to survey the research available in a particular field rather than to present new research.

Academic books are books that are primarily written for other academics for informational and research purposes. Generally speaking, when instructors ask for you to find scholarly books, they are referring to academic books. Thankfully, there are hundreds of thousands of academic books published on almost every topic you can imagine. In the field of communication, there are a handful of major publishers who publish academic books: SAGE (http://www.sagepub.com), Routledge (http://www.routledge.com), Jossey-Bass (http://www.josseybass.com), Pfeiffer (http://www.pfeiffer.com), the American Psychological Association (http://www.apa.org/pubs/books), and the National Communication Association (http://www.ncastore.com), among others. In addition to the major publishers who publish academic books, there are also many university presses who publish academic books: SUNY Press (http://www.sunypress.edu), Oxford University Press (http://www.oup.com/us), University of South Carolina Press (http://www.sc.edu/uscpress), Baylor University Press (http://www.baylorpress.com), University of Illinois Press (http://www.press.uillinois.edu), and the University of Alabama Press (http://www.uapress.ua.edu) are just a few of them.

Scholarly Articles

Because most academic writing comes in the form of scholarly articles or journal articles, that is the best place for finding academic research on a given topic. Every academic subfield has its own journals, so you should never have a problem finding the best and most recent research on a topic. However, scholarly articles are written for a scholarly audience, so reading scholarly articles takes more time than if you were to read a magazine article in the popular press. It’s also helpful to realize that there may be parts of the article you simply do not have the background knowledge to understand, and there is nothing wrong with that. Many research studies are conducted by quantitative researchers who rely on statistics to examine phenomena. Unless you have training in understanding statistics, it is difficult to interpret the statistical information that appears in these articles. Instead, focus on the beginning part of the article where the author(s) will discuss previous research (secondary research), and then focus on the end of the article, where the author(s) explain what was found in their research (primary research).

Scholarly Information on the Web

In addition to the subscription databases that exist on the web, there are also a number of great sources for scholarly information on the web. As mentioned earlier, however, finding scholarly information on the web poses a problem because anyone can post information on the web. Fortunately, there are a number of great websites that attempt to help filter this information for us.

Website Type of Information
http://www.doaj.org The Directory of Open Access Journals is an online database of all freely available academic journals online.
http://scholar.google.com Google Scholar attempts to filter out nonacademic information. Unfortunately, it tends to return a large number of for-pay site results.
http://www.cios.org Communication Institute for Online Scholarship is a clearinghouse for online communication scholarship. This site contains full-text journals and books.
http://xxx.lanl.gov This is an open access site devoted to making physical science research accessible.
http://www.biomedcentral.com BioMed Central provides open-access medical research.
http://www.osti.gov/eprints The E-print Network provides access to a range of scholarly research that interests people working for the Department of Energy.
http://www.freemedicaljournals.com This site provides the public with free access to medical journals.
http://highwire.stanford.edu This is the link to Stanford University’s free, full-text science archives.
http://www.plosbiology.org This is the Public Library of Science’s journal for biology.
https://dp.la/ The Digital Public Library of America brings together the riches of America’s libraries, archives, and museums, and makes them freely available to the world
http://vlib.org The WWW Virtual Library provides annotated lists of websites compiled by scholars in specific areas.

Tips for Finding Information Sources

Now that you know what types of sources to look for, below are tips that should make this process easier and help you find appropriate information quickly.

College Library and Computerized Databases

Finding academic research is easier today than it ever has been in the past because of large computer databases containing research. Here’s how these databases work. A database company signs contracts with publishers to gain the right to store the publishers’ content electronically. The database companies then create thematic databases containing publications related to general areas of knowledge (business, communication, psychology, medicine, etc.). The database companies then sell subscriptions to these databases to libraries.

The largest of these database companies is a group called EBSCO Publishing, which runs both EBSCO Host (an e-journal provider) and NetLibrary (a large e-book library) (http://www.ebscohost.com). Some of the more popular databases that EBSCO provides to colleges and universities are: Academic Search Complete, Business Source Complete, Communication and Mass Media Complete, Education Research Complete, Humanities International Complete, Philosopher’s Index, Political Science Complete, PsycArticles, and Vocational and Career Collection. Academic Search Complete is the broadest of all the databases and casts a fairly wide net across numerous fields. Information that you find using databases can contain both nonacademic and academic information, so EBSCO Host has built in a number of filtering options to help you limit the types of information available.

Your first step should be to visit your library’s website to see what databases and resources they have available. This will save you so much time on your research.

Create a Research Log

Nothing is more disheartening than when you find yourself at 1:00 a.m. asking, “Haven’t I already read this?” We’ve all learned the tough lessons of research, and this is one that keeps coming back to bite us in the backside if we’re not careful. According to a very useful book called The Elements of Library Research by M. W. George, a research log is a “step-by-step account of the process of identifying, obtaining, and evaluating sources for a specific project, similar to a lab note-book in an experimental setting” (George, 2008). In essence, George believes that keeping a log of what you’ve done is very helpful because it can help you keep track of what you’ve read thus far. You can use a good old-fashioned notebook, or if you carry around your laptop or netbook with you, you can always keep it digitally. While there are expensive programs like Microsoft Office OneNote that can be used for note keeping, there are also a number of free tools that could be adapted as well.

Start with Background Information

It’s not unusual for students to try to jump right into the meat of a topic, only to find out that there is a lot of technical language they just don’t understand. For this reason, you may want to start your research with sources written for the general public. Generally, these lower-level sources are great for background information on a topic and are helpful when trying to learn the basic vocabulary of a subject area.

Learn to Skim

If you sit down and try to completely read every article or book you find, it will take you a very long time to get through all the information. Start by reading the introductory paragraphs. Generally, the first few paragraphs will give you a good idea about the overall topic. If you’re reading a research article, start by reading the abstract. If the first few paragraphs or abstract don’t sound like they’re applicable, there’s a good chance the source won’t be useful for you. Second, look for highlighted, italicized, or bulleted information. Generally, authors use highlighting, italics, and bullets to separate information to make it jump out to readers. Third, look for tables, charts, graphs, and figures. All these forms are separated from the text to make the information more easily understandable for a reader, so seeing if the content is relevant is a way to see if it helps you. Fourth, look at headings and subheadings. Headings and subheadings show you how an author has grouped information into meaningful segments. If you read the headings and subheadings and nothing jumps out as relevant, that’s another indication that there may not be anything useful in that source. Lastly, take good notes while you’re skimming. One way to take good notes is to attach a sticky note to each source. If you find relevant information, write that information on the sticky note along with the page number. If you don’t find useful information in a source, just write “nothing” on the sticky note and move on to the next source. This way when you need to sort through your information, you’ll be able to quickly see what information was useful and locate the information. Other people prefer to create a series of note cards to help them organize their information. Whatever works best for you is what you should use.

Read Bibliographies/Reference Pages

After you’ve finished reading useful sources, see who those sources cited on their bibliographies or reference pages. Often the sources cited by others can lead us to even better sources than the ones we found initially.

Ask for Help

Don’t be afraid to ask for help. Reference librarians are your friends. They won’t do your work for you, but they are more than willing to help if you ask. They can literally save you hours!

Researching Images

Searching, finding, and using images is a type of research too.

 

Searching for Images

When searching for images to use, you should seek out images that have a creative commons copyright or are open for use. Here are a couple of my favorite sites.

Don’t forget to reference your image on your reference page and on your slides.

  • Creativecommons.org
    About: “CC Search is a tool that allows openly licensed and public domain works to be discovered and used by everyone. Creative Commons, the nonprofit behind CC Search, is the maker of the CC licenses, used over 1.4 billion times to help creators share knowledge and creativity online.”
  • Unsplash.com

    About: All items on Unsplash can be used for free. You can use them for commercial and noncommercial purposes. You do not need to ask permission but giving credit to the photographer is appreciated.

  • Eduimages
    About: A free library of photos celebrating students—and the educators who teach them—in seven schools across the United States.
  • Gettyimages
    About: The Getty makes available without charge, all available digital images to which the Getty holds the rights or that are in the public domain to be sued for any purpose. No permission is required.
  • Wikimedia Commons
    About: Wikimedia Commons is free. Everyone is allowed to copy, use and modify any file here freely as long as they follow the terms specified by the author. The conditions of each media file can be found on their description page.
  • Pixabay
    About: All images and videos on Pixabay are released free of copyrights under Creative Commons CC0. You may download, modify, distribute, and use them royalty-free for anything you like, even in commercial applications. Attribution is not required.

Evaluating Resources

The final step in research occurs once you’ve found resources relevant to your topic: evaluating the quality of those resources.

 

Does Your Research Pass the CRAAP Test?

Once you have found your research, you should test it to make sure it is credible. Check your research for currency, reliability, authority, accuracy, and purpose using the CRAPP test.

Currency

  • When was it published?
  • Has it been revised since then?
  • Is it current enough for your topic?
  • Is it a topic where the opinions about it change over time?

Reliability/Relevance

  • Can you depend on the information and trust it to be accurate?
  • Is the information biased?
  • Is the information the appropriate complexity for the type of project I am working on?
  • Does it provide reliable sources to back up claims?

Authority

  • Can you trust the source where you found the information?
  • Is the author an authority or do they cite subject authorities?
  • Are they reputable?
  • If the material is taken from other sources, do they credit/cite those sources?
  • What does the URL end with? (.gov, .org, .edu, .com?) If not, how are you determining its reliability?

Accuracy

  • Can you trust the reliability of the information?
  • Is the information correct? How would you know?
  • Can you verify any of the information from another source?
  • Do the links lead to useful information corroborating the site’s statements, or do they link to questionable information?

Purpose/Point of View

  • What is the author’s motivation for publishing the resource?
  • Is the author trying to inform, persuade, or entertain you?
  • Does the author appear to have an ax to grind or seem blindly committed to their cause?
  • Are they using this information to make money off of users?
  • Is there any conflict of interest?

Key Takeaways

  • In conducting research for a speech, commit adequate time and plan your schedule. Consider both the research time, or time spent gathering information, and the preparation time needed to organize and practice your speech.
  • Get a general idea of your research needs even before going to the library so that you can take the most advantage of the library’s resources and librarians’ help.
  • We live in a world dominated by information, but some information is filtered and some is not. It’s important to know the difference between academic and nonacademic sources.
  • Nonacademic sources are a good place to gain general knowledge of a topic; these include books, general or special-interest periodicals, newspapers and blogs, and websites.
  • Academic sources offer more specialized, higher-level information; they include books, articles, computer databases, and web resources.
  • A fundamental responsibility is to evaluate the sources you choose to use in order to ensure that you are presenting accurate and up-to-date information in your speech.

References

George, M. W. (2008). The elements of library research: What every student needs to know. Princeton, NJ: Princeton University Press, p. 183.

Howard, R. M., & Taggart, A. R. (2010). Research matters. New York: McGraw-Hill, pp. 102–103.

Ochman, B. L. (2007, June 29). The top 10 news stories broken by bloggers. TechNewsWorld. [Web log post]. Retrieved July 14, 2011, from http://www.mpdailyfix.com/technewsworld-the-top-10-news-stories-broken-by-bloggers.

Project Management Institute. (2004). A guide to the project management body of knowledge: PMBOK® guide (3rd ed.). Newton Square, PA: Author, p. 19.

Wood, J. T. (2002). A critical response to John Gray’s Mars and Venus portrayals of men and women. Southern Communication Journal, 67, 201–210.

 

 

 

 

 

 

 

 

 

 

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Public Speaking Copyright © by Dr. Layne Goodman; Amber Green, M.A.; and Various is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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