12 Midway Meetings

Midway Meetings 

Team members in Zoom meeting looking pensive and unhappy

When the Work Gets Real

By the time the group reached the midpoint of the project, the excitement of the first few meetings had faded.

The proposal was no longer an interesting idea discussed over Zoom.

It was work.

The group had completed its initial research, submitted its preliminary proposal, met with city officials, and begun conversations with potential investors and community partners. They had also piloted several of their proposed strategies on a small scale.

The group’s progress looked impressive from the outside.

Inside the group, however, things were becoming more complicated.

The four-month timeline was putting pressure on everyone.

Lauren continued to manage the project schedule. Patrick assisted with coordination. Sandra focused heavily on research and community perspectives. Franklin contributed his knowledge of local and cultural communities. Harold focused on financial feasibility and implementation. Lourdes worked across several areas and often helped connect the pieces.

Everyone was doing something.

The problem was that doing something was no longer the same thing as contributing equally.

A Change in Franklin’s Life

During the midpoint of the project, Franklin’s life changed dramatically. His sister died unexpectedly. Franklin became responsible for helping care for his niece and nephew. He did not leave the project. He did not ask to be removed from the group. He continued completing his assignments. But his capacity had changed. He began missing some meetings. Sometimes he joined late. Sometimes he was visibly distracted.

During one meeting, Lauren asked him about a section of the proposal.

“I’ll have it tomorrow,” Franklin said.

Lauren paused.

“It was due today.”

“I know.”

“Can you get it to me tonight?”

Franklin hesitated.

“Yes.”

Lauren nodded and moved to the next agenda item.

The conversation lasted less than a minute.

No one asked Franklin what had happened.

And Franklin did not explain.

The Unspoken Problem

The group’s original norms required members to communicate when they needed help.

Franklin technically followed the norm.

He told Lauren when he was going to be late.

He told the group when he needed additional time.

But he did not tell them why.

The other members could see that something had changed, but they did not have the full context.

Lauren interpreted Franklin’s behavior as a workload issue.

Franklin experienced it as a family crisis.

Those two interpretations were not the same.

This is one of the challenges of transactional communication: the message received is not always the message intended.

Lauren’s Response

Lauren began adjusting Franklin’s assignments without discussing it with the group.

She moved some smaller tasks to other members and reassigned a few deadlines.

When Patrick noticed the changes, he asked about them.

“Are we redistributing Franklin’s work?”

“Temporarily,” Lauren said.

“Does everyone know?”

“I don’t think we need to make a big thing of it.”

Patrick looked at her.

“I thought we agreed major changes would be discussed by the group.”

Lauren sighed.

“We’re under a deadline, Patrick.”

“I’m not disagreeing.”

“Then what’s the problem?”

“I just think everyone should know.”

Lauren closed the spreadsheet.

“I’ll handle it.”

Patrick didn’t respond.

Task Roles and Relational Roles

The group’s original agreement focused heavily on task roles.

Members were responsible for completing research, writing sections, attending meetings, contacting stakeholders, and preparing the final presentation.

But groups also require relational roles.

Someone has to notice when a member is struggling.

Someone has to encourage participation.

Someone has to repair tension.

Someone has to ask:

“Are we okay?”

That person had increasingly become Lourdes.

After one meeting, she texted Franklin.

Lourdes: Hey. You okay?

There was no response for several hours.

Eventually:

Franklin: Just a lot right now.

Lourdes: You don’t have to explain. Just let me know what you need.

Franklin: Honestly? I don’t know.

Lourdes stared at the message.

She understood what he was saying.

And she also understood what he wasn’t saying.

An Offer of Help

The next morning, Lourdes called Franklin.

“You don’t have to do all of this by yourself.”

“I know.”

“Let me take the stakeholder summary.”

“No.”

“Franklin.”

“I can do it.”

“I know you can.”

He didn’t respond.

Lourdes continued.

“I’m not saying you can’t. I’m saying you don’t have to.”

After a long pause, Franklin agreed.

Lourdes took the assignment.

Then she took another.

Then another.

At first, the arrangement felt temporary.

Franklin was overwhelmed.

Lourdes had capacity.

It seemed like a reasonable solution.

But there was a problem.

The group had not agreed to it.

Different Experiences of “Fair”

The situation raised an important question:

What does it mean for a group to divide work equitably?

The group had originally agreed that each member would complete an equal share.

But equal and equitable are not necessarily the same.

Equality generally means providing or distributing the same amount.

Equity considers differences in circumstances and may require different forms or amounts of support to achieve a fair outcome.

The group had not discussed this distinction.

So when Franklin’s circumstances changed, they were left with an unresolved question:

Should everyone continue doing exactly the same amount of work, or should the group adjust responsibilities based on members’ circumstances?

No one formally asked the question.

Instead, the group began answering it through their behavior.

A Meeting Without Franklin

Several weeks later, Franklin missed another meeting.

Lauren looked at the screen.

“Does anyone know where Franklin is?”

“No,” Sandra said.

“He said he’d try to make it,” Patrick replied.

Lauren checked her email.

“Okay. Let’s move forward.”

Lourdes looked uncomfortable.

“Should we wait?”

“We’ve already waited five minutes.”

“He might have something going on.”

Lauren looked at her.

“We all have things going on.”

The room became quiet.

Lourdes didn’t respond.

The meeting continued.

Franklin joined twenty minutes later.

“Sorry.”

Lauren continued with the agenda.

“We’re on the stakeholder section.”

Franklin nodded.

He remained quiet for the rest of the meeting.

The Relationship Changes

Outside of meetings, Lourdes and Franklin became increasingly close.

They texted frequently.

They talked about his family.

They talked about the project.

They talked about everything except the fact that Lourdes was increasingly completing Franklin’s work.

The other members noticed that they seemed close, but no one asked about it.

At this point, the group’s relationships were beginning to change.

The original structure had been:

Six members → equal contributors → one leader → one co-leader

The emerging structure was becoming more complicated:

Lauren → formal leader and coordinator
Patrick → co-leader and logistical support
Sandra → research and community-focused contributor
Lourdes → informal supporter and emerging relational caregiver
Franklin → member receiving additional support while managing increased family responsibilities
Harold → critical evaluator and informal challenger of leadership decisions

No one had formally assigned these roles. They emerged through interaction. This distinction is important. A group can formally assign roles: leader, co-leader, researcher, presenter, and so forth, but members also develop informal roles based on their communication patterns and relationships. These informal roles can support the group, create tension, or eventually become more influential than the roles originally assigned.

Pause & Analyze

Consider the emerging roles:

  1. Which roles were formally assigned?
  2. Which roles emerged informally?
  3. Which informal roles appear to benefit the group?
  4. Which informal roles might create problems?
  5. Is Harold’s role as a critical evaluator helping the group engage in functional conflict, or is it undermining Lauren’s leadership?
  6. What happens when an informal role begins to compete with a formal role?
  7. How might the group’s structure change if these patterns continue?

Structuration connection: The group created its initial structure through formal decisions, but its ongoing interactions are now creating additional structures that were never explicitly agreed upon. The group is, in effect, recreating itself through its everyday communication.

Harold’s Frustration

Harold had his own concerns.

He believed he should have been selected as leader.

He never openly challenged Lauren’s position, but he increasingly questioned her decisions.

During one meeting, Lauren presented a revised implementation timeline.

Harold interrupted.

“Why did you change the order?”

“Because it makes more sense.”

“Based on what?”

“The stakeholder feedback.”

“Which stakeholders?”

Lauren paused.

“The ones we’ve been meeting with.”

Harold leaned back.

“I think we should see the data before changing the entire sequence.”

Sandra intervened.

“Maybe we can look at the data and then decide.”

Lauren nodded.

“Fine.”

The discussion continued.

Harold was not openly hostile.

He was cooperative.

He completed his work.

He attended meetings.

But he was no longer simply accepting Lauren’s leadership.

The Contemporary Challenge

At the same time, the conservation proposal was becoming more complicated.

The group was receiving conflicting feedback about what successful conservation implementation should look like.

Some stakeholders emphasized water conservation and drought resilience.

Others were concerned about wildfire prevention and forest management.

Some wanted increased protections for sensitive lands and wildlife corridors.

Others were concerned that additional restrictions could affect housing, recreation, agriculture, infrastructure, or economic development.

The group also encountered growing questions about how new technologies, including mapping tools, remote sensing, artificial intelligence (AI), and other data-driven systems; should these be used in conservation planning?

The technology could make their work faster.

But faster did not necessarily mean better.

Franklin raised concerns about relying too heavily on outside data.

“Who collected the data?” he asked.

Patrick responded, “Does that matter if the data is accurate?”

“Yes.”

“Why?”

“Because accuracy isn’t the only issue.”

Harold looked at Franklin.

“We need something measurable.”

Franklin nodded.

“Absolutely.”

“But?”

“But we also need to know what we’re measuring and whose knowledge counts.”

The conversation became quiet.

Lauren eventually stepped in.

“We need to keep moving. Let’s document both perspectives and come back to this.”

The group agreed.

But not everyone felt heard.

The Meeting After the Meeting

After the formal meeting ended, several members stayed online.

Sandra, Franklin, and Lauren continued talking.

Harold had already logged off.

Patrick was checking his phone.

Lourdes was still working on another document.

Sandra said, “I think we need to be careful about assuming that data automatically equals neutrality.”

Franklin nodded.

“Exactly.”

Lauren listened.

“I understand.”

Patrick looked up.

“Can we put that in the proposal?”

Sandra smiled.

“That’s the question.”

They laughed.

It was a small moment of connection.

But it also highlighted something important:

The group was beginning to develop smaller relationships within the larger group.

Some members communicated more frequently with certain people.

Some conversations happened outside the formal meetings.

Some information was shared with only certain members.

The group was still functioning.

But it was no longer functioning as six equally connected individuals.

Storming

By the midpoint of the project, the group was clearly experiencing storming.

The conflict was not necessarily dramatic.

There were no shouting matches.

No one walked out.

No one formally threatened to quit.

Instead, the storming appeared through:

  • missed meetings;
  • questioning leadership;
  • unclear expectations;
  • unequal labor;
  • private conversations;
  • frustration;
  • competing priorities;
  • informal alliances;
  • changing relationships; and
  • decisions that were made without full group participation.

The group still completed its work.

That is important.

Conflict does not necessarily mean a group is failing.

In many cases, conflict is part of the process through which groups discover whether their original norms actually work.

Pause & Analyze: The Midpoint

Tuckman’s Model

  1. What evidence suggests that the group is experiencing storming?
  2. Is the group still performing some aspects of its work effectively? Why does that matter?
  3. Can a group experience performing and storming at the same time?

Equity and Shared Labor

  1. Was Lourdes helping Franklin, or was she taking over his responsibilities?
  2. Is it fair for Franklin to complete less work because of his circumstances?
  3. Is treating everyone identically always the most equitable approach?
  4. What should the group have done differently?

Task and Relational Roles

  1. What task roles are visible in the group?
  2. What relational roles are emerging?
  3. Who is performing relational labor that was never formally assigned?
  4. What happens when relational labor becomes invisible?

Structuration Theory

  1. What was the group’s original rule about labor?
  2. How has the group’s behavior begun to change that rule?
  3. Who has the power to determine what counts as “acceptable” participation?
  4. At what point does an exception become a new group norm?

Leadership

  1. Is Lauren demonstrating effective leadership?
  2. Is Harold’s questioning of Lauren’s decisions destructive conflict, functional conflict, or both?
  3. What could Lauren do differently?

The Group’s Midpoint

At the end of the midpoint period, the group had accomplished a great deal.

They had:

  • completed their preliminary proposal;
  • met with city officials;
  • consulted with community stakeholders;
  • engaged potential investors;
  • piloted elements of their strategy;
  • developed an implementation plan; and
  • maintained their four-month timeline.

From the outside, they looked successful.

Inside the group, however, trust was becoming more complicated.

The members were learning that completing the work and working well together were not necessarily the same thing. And they still had one major stage of the project ahead of them:

License

Icon for the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Small Group Communication Case Study Copyright © by Amber Acosta, PhD is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.